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Productivity and Sales Gains
Target has been proven to
increase productivity on a significant scale. Target's primary efficenty gain is in elimination
of billing effort, while simultaneously providing the most flexible customer rating system in the
industry. One customer grew by 1200% over seven years to become a major bureau after implementing Target.
Billing effort and expense, however, remained at a fraction of pre-Target levels.
Customer Retention
The benefits in easily providing customers with any
variety of invoicing and rate options can be much greater than the enormous productivity benefits. Error-free invoicing and system performance
ensures customers don't go elsewhere for conferencing services.
The above customer consistantly experienced growth at nearly double industry average for years, while
profitability also remained far above industry standards.
Billing options helps get customers, error-free service keeps customers.
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