|
|
Complete CSP Automation
Target is the core application of the suite. With the revolutionary
One Touch Billing Engine at its core, it features
Account/Customer Management and a Powerful Customer Rate System. Target also has
user-definable flat-file CDR import, exportable A/R, developers API, and many more features to allow it to manage an entire
conferencing bureau.
Target is a powerful, yet affordable solution for CSPs of any size.
Target Overview
Target masterfully controls major CSP management functions with its revolutionary design.
From Customer creation and rate management, to CDR import & clean, and flawless One Touch Billing.
Target will increase productivity and capability beyond what you thought was possible.
Target implements easily, blending with existing org structure and skill sets. Implement supporting applications such as
T-Bridge and T-Force over time for total business harmonization.
Target is customizable with extensive user-definable fields and functions. If you wish, further programmatic customization
by InteleTrax will give you a solution that is tailor made to your unique business needs.
Reseller Management (may require additional licensing)
- Manage unlimited resellers,
internal brands or both. Resellers can have secure, complete access to Target, while seeing only their information.
It's a complete Carrier solution.
- Create internal divisions and gain valuable reporting capabilities
- Provide billing fulfillment for unlimited resellers (no additional license)
- All resellers have unlimited customers, departments, and cost centers
All within a single application!
Customer Rates
- Win Sales offer individual customers, or even individual customer departments per second or per minute
billing on the same invoice.
-
Tiered Billing Offer up to 5 levels of user-definable volume usage price breaks to customers.
Customers, which can have unlimited billing departments, can qualify for discounts based on the accumulated
departmental usage.
Information Integrity
- Business control Target's dedication to maintaining the quality of business information
brings many benefits. Customer billing inquiries are easy to investigate and resolve, allowing for rapid,
real time customer updates.
- Reality Check On the rare occasion when human interaction causes an error, it is only made once.
This is unlike other sytems where the same error can be made repeatedly. Data
integrity makes the resolution process quick, and ensures the error will not occur again.
Web Access
-
Maximize client satisfaction with Web access to Target's functionality. Use your current web interface
with us supplying scripts, or deploy Target's own web access system. Your choice.
-
Eliminate wasted time handling client requests. Customers can view current and historical
billing information, make reservations , and make support inquiries online.
CDR Import
-
Easy to Manage Import Desiged to work with virtually all conference bridges, Target can
import CDR records in a wide variety of formats.
-
Direct From Bridge With the optional T-Bridge real time bridge interface, the
entire import process is eliminted. CDR data is pulled from the bridges as the calls occur,
cleaned and ready for use by the billing engine virtually instantaneously.
Accounts Receivable
-
Call Driven Target allows complete
control over the billing process. As automated as you like, as much control as you need.
Posting, G/L account mapping, and all A/R functionality is included, making export to your
accounting system easy. Set it and forget it.
-
Total Contol Target provides you with granular control over billing.
Adjust Invoices at the line item level, and A/R is automatically updated.
Detailed Billing
-
Flexible Invoicing Provide customers with a wide variety of invoicing
options. Bill by department, cost center, project number, moderator and Unique Conference
Identifier and more.
-
Billing Velocity Getting invoices out takes only minutes per day, no matter transaction
volumes. All customers get billed according to their billing period preferences on time, every time.
-
Automated Invoice Delivery Invoice preparation and delvery is a snap with Target's
intelligent delivery system. Invoices are prepared in the customer's format of choice, including:XML, Excel,
delimited, PDF, paper. It takes moments to set up, and moments to deliver.
Implementation
-
Easy Adoption Moving forward with Target does not come with a heavy implementation burden.
Target is designed to integrate into your business using existing skill sets and
organization structure. Business processes will change, but for the better, and the benefits are well worth the effort.
-
Learning Curve The intuitive, common sense approach to Target's design pays off in a very fast
learning curve. Staff turnover is not a problem, it takes most users less than a day to fully grasp most functions.
Comprehensive Reporting
-
See It Your Way Granular information tracking coupled with our innovative design
enables your organization to see the information you need, almost any way you want.
The information is there, and we will make sure you have access to it.
-
Reporting Packages Target comes with a variety of pre-packed operational and management reports
to meet most needs. We can create virtually any number of additional reports that you may
require, or you can perform this function in-house. Purchase reports ad hoc, or
save money with our report packages.
|
|
Issues/Service Requests
Overview