Target is a premise-based or hosted software application created specifically to overcome the complex information management issues facing Conferencing Service Providers.

Target will improve business capabilties and profits far beyond that of any other solution in use. If you find that hard to imagine, allow us to prove it.

Contact us to arrange a live demo.

Target delivers a tremendous sales advantage with its flexible customer rate system. Provide individual departments, not just customers, with a wide variety of rate features. Organize rates into bundled packages, or use a universal set of defaults. Operational choices abound, inluding Tiered volume discounts.

Provide invoices organized by call, cost center, department, project number, unique conference identifier and more. Most importantly, administer rates and generate those invoices without breaking a sweat while competitors try to keep up with their confusing, labor-intensive processes.

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Target is more than a billing system, although it handles billing so well that many focus on that ability. Target perfectly reconciles Call Detail Records with the reservation system. Consolidate even the most complex customer rate structures and provide detailed billing in every conceivable format to meet any customer invoicing preferences. Right down to unlimited department level billing, and tracking of billing by Cost Center.

While other providers struggle with the complexities of this undertaking, Target reduces it to the click of a single button. Billing can be run every day, every week, every month, etc. No set cycle is required, yet customers are billed according to their requested preferences. Customers can be designated as retail customers to allow third party provision of conferencing services and billing. Imagine what all this does for cash flow and competitive advantage!

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Target’s Reservation component provides a single point of control over customer accounts and conferences. Handle all conference types, including: web and voice, attended, unattended (pass code, pass code plus PIN), scheduled, scheduled recurring, record and playback. The system can handle just about anything you can throw at it.

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Target CRM is a comprehensive and intuitive sales force automation tool that is fully integrated with Target. This provides a seamless link between sales and operations in real time.

Target CRM capabilities include: Contact Management, Lead Management, Inbound/Outbound Campaigns, and List Management.

Target CRM integrates with MS Outlook for E-Mail and Meeting Scheduling and with MS Word for letter creation and mail merge. Letters, E-Mails (both sent and received), and Meetings are automatically tracked and stored for later viewing. An intuitive Merge module allows the creation of unlimited mail merge campaigns.

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Creating and maintaining in-house software has many risks and hidden costs. The odds of developing a quality, scalable solution that can adapt to industry changes is low. The curcumstances have to be just right to do this. That's whey there are few good in-house implementations.

Once done, the ongoing costs of maintaining that solution are much higher than owning Target. We will gladly help you conduct a cost/benefit analysis. Software staff must be retained. Their knowledge of your system is hard to transfer, bringing imminent risks associated with IT staff loss.

Why take the chances and costs of this route? Target gets you out software development, leaving you to do what you do best.

Taret is an out-of-the-box solution that is superior to anything you can develop. Created and maintained by professionals with industry expertise dedicated to it's continual improvement. All that for far less than the cost of developing, maintaining, and upgrading a custom solution.

Compete with anyone. Get Target.

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